ADMI1004 – Certificate in Reception & Office Support
Become a certified receptionist or PA in just ten weeks!
Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role. You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication. Plus, our experienced tutors will support you every step of the way.
No prior experience necessary.
72 reviews for ADMI1004 – Certificate in Reception & Office Support
Key benefits
- Get qualified and earn more with a new job or promotion
- Gain an employer recognised qualification
- Learn key office and administrative skills
- Gain a practical understanding of Microsoft Word, Excel and Powerpoint
- Learn online, at your own pace, with tutor support by phone and email
- Get a FREE 12-month membership to the Association of Professional Administrators in Ireland
What our students say
★★★★★ “The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.” – Anila Singh
Course summary
Investment: €499.00 or only €25 per week on a payment plan. Click here to enrol now
Assessments: Case studies, quizzes, written assessments and practical exercises
Duration: Study in your own time, at your own pace. Generally students complete one module per week, with each module taking around 10 hours.
Delivery and support: This course is delivered online with tutor support via email or phone.
Access Time: You will have access to this course for up to 6 months until you complete.
Covering ten modules
ADMG139 – Role of a Receptionist
ADMG154 – Effective Business Communication
CITG127 – Introduction to Microsoft Word
ADMG148 – Time Management, Ethics and Professionalism
ADMG165 – Organise Schedules
ADMG128 – Office Organisation and Procedures
ADMI127 – Workplace Health and Safety
ADMG108 – Customer Service Skills
ADMG107 – Customer Relationship Management
CITG138 – Using Microsoft Excel
ADMG110 – Dealing with Invoicing, Credit Policies and Cash Management
Janet Allen –
As I havent started the course yet I plan on starting Wednesday 11th July I have spoken with a course tutor and told her I haven’t studied in a long time and was a little overwhelmed, but I am looking forward to getting into it.
Cathy Bauer –
You can study in your own time at your own pace. The assignments were marked in good time with appropriate feedback and fairness. Over all the course is very good but, it would be even better for a thorough proofread. There were some sentences that did not make sense at all and some spelling and grammar errors that should not have been passed by. That would make it really professional then.
Wendy Venning –
wonderful
Rachael Watts –
I thought the support and feedback from all the tutors was 5
Lynda Turner –
I’m finding some of the assessments hard as I need fact to face at times to understand the question before answering the question
Deborah Obrien –
I’m loving the courses I’m doing, the tutors are fantastic and helpful, I have always received fast responses to my questions and I’m happily doing more to advance my education.
Murray Clarkson –
Yes both seems so far
Erin O’Sullivan –
Great
Jodie Fountain –
great
Emma Hulse –
I enjoyed studying at my own pace. The best part was just learning more about animals and how to look after a pet. I truly enjoyed this course very much.
Roxanne Petersen –
Awesome, going to do another course with The Career Academy. I chose the career academy because of The payment plan and being able to do it at home.
Victoria So –
I choose the Career Academy because I liked what courses they had available and the contents of the course that I wanted to study. I really enjoyed my course and the feedback I received from my tutors and them pushing me to achieve more for my answers in my assignments I dont think the course needs to be improved
Victoria So –
My work has just transferred over to Xero and we have had very little training so I wanted an online course I could do at home so I could upskill away from work and understand if we are doing it correctly. I googled the course and the career academy seemed reasonably priced for what I wanted to achieve. I have listed the tutors question as 3 but this is only because I didn’t require any help I have not had any contact with anyone. The comments I received after I submitted the assessment were very complimentary. Thank you.
Samita Pillay –
my course is going well and with the notes and videos its a lot better.The tutors are really helpful and explain my queries in detail which is for me to easy to understand .Am happy with the Career Academy course.
Lorraine Jordan –
I found the course content very helpful and very informative. The tutors were great they responded to my queries quickly and are very friendly. I am now going to concentrate on looking for employment.
Lorraine Jordan –
the templates in the word documents need improvement. I chose to study with the career academy to help me return to work
Lorraine Jordan –
I chose the career academy because I wanted to help my teaching skills and have it on my resume. Everything was amazing and overall wonderful, sometimes i found it hard when the tutors would take a hole day to respond to a question asked.
April Walker –
MYOB accredited I felt the layout and having notes was a bit confusing at first, having so many notes to read and different windows open but then got the hang of it. what was actually mandatory reading and what wasnt.
Marama Haretuku –
Overall pretty good. Good advisors, clear instructions, constructive feedback. No problems!
Cailin Britz –
Course material is laid out well and Tutors are very helpful in helping understand the material.
Stacey Hansen –
To gain a qualification to get a step in the door to a new career path. Maybe a spell check could be done to ensure the questions are worded correctly as there were a few that could be confusing to some people.
Tara Volgyesi –
I chose the career academy because i wanted improve my knowledge in my work field and hope to get improvement in role by doing extra studies
Tara Volgyesi –
I found the career academy online and it offered me the course that I wanted to do. none I found every part of the course enjoyable and easy to follow.
Tara Volgyesi –
I found the career academy online and it offered me the course that I wanted to do none I found every part of the course enjoyable and easy to follow.
Stephanie Jacobsen –
found it on line and the course fitted in with and around work for me and the price and payment was a good choice to help me study. just the print out paper work i first got sent out was out of date. i did ring about it but no one got back to me it was a lady ringing me to see how i was going to get it sorted.
Stephanie Jacobsen –
I chose the career academy because I thought the cost was good and is online. Just the web site should come back where we finished it.
Angie Rogers –
I was looking into something I could study at home, in between kids and working, wanted something I could do at my own pace, and the career academy provided me with this. Very happy!!
Elanah Ruegg –
I wanted to study with them because I know their reputation is good and I wanted to have a certificate from a good place that was well-known!
April Walker –
I chose to study with the career academy to upskill – The assessment questionaires need to be more precise, i found it difficult because some of the words had other meanings, I would like to sincerely thank Career Academy for all the support in helping me to achieve my certificate in Reception and office support.
Marama Ani Haretuki –
I wasn’t quite sure on wether this would get me going as well as it did! Great tools and information to help learning. Good support system. I’m the type of person that when I ask for something done. It needs to be done ASAP and Career Academy is so good and quick with their replies. Excellent on their follow up emails. Pretty good all round!
Shantelle Corner –
Good friendly reliable
Kim Stratford –
I have just started the course but the help you get to learn and better yourself is amazing! All the resources and add-ons for a good price really help motivate you to achieve.
Jan Odessa McCambridge –
I want to work with people like customer service,I know this will help me learn and develop my skills.
Rearn Williams –
Good for upskilling! Much more flexible for those with busy lives.
Bliss Hawkes –
The content of the course was very useful, it was also very convenient to do it from home in my own time
Niva Chatterji –
Easiest way for me to study with 2 kids and a job from home. Nothing could be improved, everything was great!
Charlie Adams –
I liked being able to do the course myself and at my own pace.
Charlie Adams –
I liked being able to do the course myself and at my own pace.
Talia Crawley –
I have had a lot going on personally so have not had much time to begin the course but from what i have seen, the course is very well written and easy to read/understand. The video clips are awesome to help give you a bit of a break and a different learning strategy. I respond well to variety in my learning and i am very much looking forward to getting into it properly and completing this course. Thank you Career Academy 🙂
Amanda Carrington –
The tutors were good as they were able to help me with what I needed and was unsure of. I really enjoyed the course and I am using a lot of the things I learned in the course in my new job.
Nicole Thompson –
The tutors are good and I enjoyed the flexibility of being able to study in my own time.
Nicole Thomson –
The tutors are good and I enjoyed the flexibility of being able to study in my own time.
Suzanne Hardwell –
I liked that the course is online and that you are able to do it at home. It could be set out slightly more simply for people who are not used to working with computers.
Dinelle Lindroos –
The tutors were always good at answering my questions. I liked the course because of the freedom it allowed me to study in my own time – especially when juggling that around work and kids.
Kelly Bedford –
I am really enjoying my course this is why I am currently enrolling in another one with you. One thing I do find difficult is jumping backwards and forwards from moodle and word checking out the assignments as i don’t have a printer to print them off. It might be good to maybe include that option into “things to help you study” that you could put on your payment plan.
Anila Singh –
I found the course to be excellent. In my opinion it is best as it is. Simple to understand. I chose to study with The Career Academy because first of all it was very convenient. I chose my time to study so I was able to balance my family life and my daily routine of chores. Secondly, the fees was much lower than compared to all other institutes. Last, but not the least hassle free enrollment.
Anila Singh –
The course is very good covering all the aspects of the course titles. I have broaden my knowledge and looking forward for a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.
Rearn Williams –
I chose to study with the career academy because Felixibility, efficiency and recognition
Maria Pritchard –
All the tutors are lovely and very helpful, they are very good at encouraging the students by giving them positive feedback,so that’s great.
Tanzila Tahir Zia –
Excellent course with well organised course topics. Communication from the tutors could be a bit better.
Jessica Woods –
This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce.
Nicole Bedford –
I have enjoyed it thoroughly. I think it’s a really great course. I’m glad I signed up to do it because it’s been really good. I have asked a few questions and the tutors always get back to me straightaway which has been really nice.
Tia Carmen Smith –
Good, easy course that you can generally work through on your own. The tutors have been good at providing quick feedback on assignments.
Neetha Rani Jayasanthanabalu –
I finished the course in about two months. I found it easy and accessible.
Michelle Shackleton –
The tutors are good at providing feedback for my assignments. Other than that I haven’t really needed to use them, as it’s quite easy to manage and to get through on my own.
Tamara Pulepule –
Good course so far – looking forward to doing more.
Kerrie May –
I found the course really good and quite easy to understand.
Heather Meredith –
I’ve found the course to be pretty good so far, I really enjoy watching the instructional videos too.
Brittany McLean –
Really great course, super helpful.
Raylee Blair –
Everything is really really good, the tutors are great and give lots of info.
Kaye Dowling –
I’ve been doing administrative work for the last 15 years. This course helped me to refresh what I was doing and taught me some new things as well. I thought it was really good, and the tutors were great.
Tuanelle Dredge –
The course was good. I got some good feedback from the tutors.
Kaye Dowling –
They are great and the response time is fantastic.
Alex Lambrinoudaki –
I like the online course and weekly payments
Billie Taukiri –
Was told from a family member that career academy was a good site to gain my certificates to get a better job. an learn more skills on admin an accoounting. on my own time. Thankyou for your help. ive learnt alot through this course
Bronwyn Hemmings –
The course is very interesting. Loving doing the exercises to build confidence. The videos are very clear and easy to follow.
Had a question and it was answered promptly.
Would recommend to my friends.
Harmony Johnson –
Very helpful and fast to reply.
Teri Reti –
I really liked how in some of the assessments I had to make my own thing e.g petty cash booklet, EAPS I think the course needs more of this rather than just questions to answer 🙂 It has online courses which is alot more suitable for me as Im also a solo mother who can’t afford to put my son in full time child care to do ca course at polytech. Really loved the experience with you guys thank you 🙂
Amie Swift –
I joined The Career Academy because I wanted to gain knowledge to change my future job prospects.
Brooke Lindstrom –
Thank you to the tutors for an awesome job. Very helpful – I loved the course. I am using the skills I learned through this course in my new job as a receptionist. Would definitely recommend to other people. 4.5 stars!
Samita Pillay –
As I had only high school qualification this course was easy to follow and understand.With the given time and resources I successfully completed my course.And on top of that, i have taken another course.Thank you to all the tutors with great support throughout the course.Also, big thank you to Jessica.