Contact Us

Office details for The Career Academy

Office hours: Monday to Friday 9am to 5pm

Phone: 01 437 8559

Address | Ireland: Suite 9940
Unit 1, 77 Sir John Rogerson’s Quay, Dublin 2

UK Office: 611b 120 VYSE Street Hockley, Jewellery Quarter, Birmingham B18 6NF

Contact Us

Your information is safe with us

Your information is safe with us. By submitting this form, you agree to our Privacy Policy

FAQs

Can I receive course materials by mail?

Absolutely! You will need to purchase the Hard Copy Course Notes, and we will send them straight to you https://www.thecareeracademy.com/add-ons/

What kind of support will I get during my course?

Students will receive a call or email from the Student Success team to take them through the onboarding process and navigation. This will assure that you have received their log in details, and are able to find their way. You will also received unlimited tutor support throughout your course.

How do I access my online course?

What is the refund policy for course cancellations?

You have a 14 day cooling off period to get a full refund. Just fill in the form on this page https://www.thecareeracademy.com/cancel/ and fill in the form

How can I provide feedback on my learning experience?

If you have any feedback visit our Trustpilot or reach out to our student services team on

[email protected]

Are there any live sessions or webinars as part of the courses?

All the courses are pre-recorded which means you can study in your own time at your own pace

How do I contact a tutor or instructor for help?

You can Contact tutors by emailing [email protected] or clicking the orange help button in your learning platform.

Is there a community or forum for students?

Absolutely! Students have access to a “Student Discussion Board” which they are able to access for discussing course content with other students via Totara.

What are the technical requirements for online courses?

There are no prerequisites to enrol into a course with The Career Academy. For most courses, all you need is a computer and internet connection. Some courses require certain Microsoft applications