Diploma in Business Administration Course Guide

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Diploma in Business Administration Course Guide

Communication
Effective Business Communication  
Office Ergonomics & Data Entry 
Time Management, Ethics and Professionalism 
Introduction to Microsoft Word   
Creating Documents 
Communication Skills 
Customer Relations
Customer Service Strategies 
Customer Relationship Management 
Customer Service Skills 
Workplace Practices
Organise Schedules & Meetings
Time Management, Ethics and Professionalism  
Workplace Health and Safety  
Financial Data
Accounting and Bookkeeping Fundamentals  
General Journal  
General Ledger & the Trial Balance  
Managing Accounts Payable, Accounts Receivable & Cash Management  
Accounting with Xero    
Accounting with Sage and Quickbooks
Project Management
Introduction to Project Management 
Establishing Timelines and Milestones 
Project Implementation, Completion and Evaluation 
Using Microsoft Excel