Administration Pathway – Medical Reception

Take the right path to fast track your career
You’re well on the road to success once you have this course under your belt. You’ll become a Certified Medical Receptionist with the Certificate in Medical Reception & Terminology where you’ll learn how to use Microsoft Office in managing the day-to-day running of a medical practice. You’ll have the opportunity to develop the skills needed to communicate clearly and effectively in a medical environment. Then, you’ll ten learn advanced administration skills with the Diploma in Business Administration. Plus, you’ll receive a free 12-month membership to the Irish Association of Health Care Assistants on completion.

100% Online & 24/7 Access

Get instant access within 1 business day and start when you're ready

Plus receive unlimited tutor support via phone & email from experienced professionals.


~400 Hours | 18 Months Access

Study in your own time, at your own pace. Students generally complete one module per-week.

Get Qualified & Earn More

Become a Medical Receptionist

Be awarded with an industry and employer recognised certificate of achievement on completion of this course.

Investment & Payment Options

Improve your career prospects for just €1,499

Or from only €25 per week with our no deposit, interest free payment plan.

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Students rate us 4.8 out of 5 stars

How you'll benefit

  • Become a Certified Medical Receptionist and gain advanced administration skills.
  • As a member of the IAHA (upon completion) you will enjoy access to training at a reduced rate, free resources and much more with them.
  • Communicate clearly and effectively in a medical environment.
  • Work with professional and experiences tutors to be able to master medical terminology and abbreviations.
  • Gain a practical understanding of the most commonly used accounting software (Xero)
  • Gain a comprehensive understanding of Microsoft Word, Excel & Outlook.
  • Grasp the principles of verbal and written communication in the business environment.
  • Work in a supportive, collaborative environment with your experienced tutors and other students.
  • Prepare for managerial and top-tier administrative roles.
  • Our online course can be completed anywhere, at a time that suits your schedule

Course Modules

The Administration Pathway – Medical Reception comprises the following courses;

  • Effective Business Communication

  • Office Ergonomics & Data Entry

  • Introduction to Microsoft Word

  • Creating Documents

  • Communication Skills

  • Role of a Receptionist

  • Medical Reception Service Skills

  • Time Management, Ethics and Professionalism

  • Maintain Patient Records

  • Effective Business Communication

  • Introduction to Microsoft Word

  • Using Microsoft Excel

  • Workplace Health and Safety

  • First Aid and Medical Emergencies

  • Customer Relationship Management

  • Introduction to Medtech Evolution

  • Scope and Nature of Medical Terminology
  • Anatomical Terms and Structures
  • Medical Equipment and Procedures
  • Pharmacological Terminology
  • Musculoskeletal System
  • Cardiovascular, Lymphatic and Immune System
  • Respiratory and Reproductive Systems
  • Digestive and Excretory Systems
  • The Skin
  • Nervous and Sensory Systems
  • ADMG164 – Customer Service Strategies
    ADMG107 – Customer Relationship Management
    ADMG108 – Customer Service Skills
  • ADMG188 – Organise Schedules & Meetings

  • ADMG148 – Time Management, Ethics and Professionalism

  • ADMI127 – Workplace Health and Safety

  • ABKI202 – Accounting and Bookkeeping Fundamentals

  • ABKI152 – General Journal

  • ABKI153 – General Ledger & the Trial Balance

  • ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management

  • ABKI103 – Accounting with Xero

  • ABKI217 – Accounting with Sage and Quickbooks

  • MGTG119 – Introduction to Project Management

  • MGTG109 – Establishing Timelines and Milestones

  • MGTG138 – Project Implementation, Completion and Evaluation

  • CITG138 – Using Microsoft Excel

Why The Career Academy?

We’re an internationally recognised online education provider, who partners with industry to deliver you the latest and most up to date content. We have almost 15 years experience in online education and help change the lives of over 20,000 students every single year.

  • Upskill and be awarded with an industry and employer recognised certificate to help you reach your potential & earn more.
  • You’ll receive unlimited tutor support from experienced professionals
  • Flexible online learning so you can study whenever and wherever you want
  • Get free access to the career centre who will review and improve your CV to help you succeed
  • 83% of our graduates say our qualifications improved their ability to get a new job or promotion

You’ll receive the following membership benefits

  • Employers and members of the public will have confidence in knowing that your professional standing and qualifications have been independently verified;
  • Be part of the largest Professional Healthcare Assistant Body in Ireland;
  • Receive Discounts on IAHA products (Nurses Notepads, Diaries, Homecare Communication);
  • Receive special offers, discounts and value-added services from chosen affinity partners;
  • FREE attendance at IAHA events, plus training at a reduced rate;
  • Access to the job board were you can find Healthcare and medical reception roles in Ireland.

Receive unlimited tutor support

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.


Be awarded with an industry recognised certificate

Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This is an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.

Our students rate us 4.8 out of 5 stars

100% Money Back Guarantee

After enrolling, you’ll receive an 14-day cooling off period (or trial period). If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee*.

Get all the info you need

  • Course duration, qualifications and module details
  • Pricing and payment options
  • Compare other related courses
  • Receive a free course consultation

Prefer a call? 01 437 8559

Download a free course guide to find out everything you need to know before enrolling

FAQs about this course

There are no entry requirements or pre-requisites to enrol into this course. You can enrol online directly by selecting your course and clicking on “Enrol Now” and follow the prompts. Alternatively, you can enrol over the phone with our friendly student advisors. Give them a call on 01 437 8559 or email them at

This course costs €1,499 or only €25 per week on a no deposit, interest free payment plan. Click here to get started now.

This course takes approximately 400 hours, and you’ll have up to 18 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week. But if life gets busy you can take longer and even apply for a course extension if you need more time.

Upon the completion of this course, you can obtain a job as a Medical Receptionist. These jobs in Ireland earn approximately €28,275 per year but can be as high as €32,845 per year. (Payscale)

Contact a friendly student advisor on 01 437 8559 to find out about potential career outcomes and see where our courses can take you. Employers also constantly approach The Career Academy looking for students and employers also advertise jobs in the Career Centre (available once you enrol). You’ll also receive a FREE CV review.

This qualification is Internationally recognised. Our qualifications are highly sought after by employers around the world and accredited by global industry bodies such as ICOES.

Your course will be delivered through our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors and student services will check in on your progress and help you every step of the way.

Watch this video to see how online learning works:

Absolutely! You’ve got a 14 day cooling off period (or trial period) at the start of your course. Take that time to look through all your learning material and get a feel for online learning. If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee*.

At a minimum, you need a Certificate in Medical Reception & Terminology. With this course, you’ll find just how valuable it is when it comes to opening doors in the medical profession.
You should complete a Certificate in Medical Reception & Terminology, plus gain a membership to the Irish Association of Healthcare assistants. 
The salary range for an medical receptionist is between €21,000 – €31,000 per year.* Source: Pay Scale IE

* Excluding €25 administration fee