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Administration Pathway – Medical Reception


Advance your medical career in more ways than one

Working in medical business administration can be hugely rewarding. Choosing a medical administration course to secure one of these roles means you are arriving at interviews prepared. Learn the scope and nature of medical and pharmaceutical terminology, understand anatomical terms, and balance out technical medical administration course learnings with some great business communication modules. This medical business administration course also teaches project management skills, and you can study at your own pace while working. Enrol today to start reaching your full potential.

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Plus receive unlimited tutor support via phone & email from experienced professionals.

Course Duration

18 Months Access
| ~400 Study Hours
Study at your own pace – students generally complete one module per-week. See our free course guide for detailed duration information.

Become unstoppable

Upskill in Health & Medical Reception
Be awarded with an industry recognised certificate of achievement on completion of this course.

Investment & Payment

Pay your way; weekly or monthly
Start from just 1,499.00
Enrol with a flexible payment plan or pay upfront and save. Phone 01 437 8559 to discuss a payment option that suits you.


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Only 5 months after she had completed her course Ashley made the transition to the medical industry. ‘The Medtech guidance was amazing, and made it so easy to pick up once starting. That was the best part about having a hard copy of all the coursework – I could go back after starting work and brush up where needed! It also made it so much easier to communicate with the doctors and patients in a professional and informed way. I never felt like I didn’t know what to say or what was being said. I genuinely can’t imagine what it would have been like had I not done this course!’


  • Gain a Certificate in Medical Terminology
  • Approach planning and execution of work projects with a professional edge
  • Become a qualified Medical Receptionist
  • Gain advanced administration skills
  • Learn how to use Xero software
  • Gain a comprehensive understanding of MS Excel, Word & Outlook


This qualification comprises three components:

  • Role of a Receptionist
  • Medical Reception Service Skills
  • Time Management, Ethics and Professionalism
  • Maintain Patient Records
  • Effective Business Communication
  • Introduction to Microsoft Word
  • Using Microsoft Excel
  • Workplace Health and Safety
  • First Aid and Medical Emergencies
  • Customer Relationship Management
  • Introduction to Medtech Evolution
  • Scope and Nature of Medical Terminology
  • Anatomical Terms and Structures
  • Medical Equipment and Procedures
  • Pharmacological Terminology
  • Musculoskeletal System
  • Cardiovascular, Lymphatic and Immune System
  • Respiratory and Reproductive Systems
  • Digestive and Excretory Systems
  • The Skin
  • Nervous and Sensory Systems
  • Communication
  • Customer Relations
  • Workplace Practices
  • Financial Data
  • Project Management

FREE membership to the Irish Association of Healthcare Assistants

On successful completion of this course, you’ll become a member of the Irish Association of Healthcare Assistants (IAHA) and receive all these fantastic benefits:

  • Employers and members of the public will have confidence in knowing that your professional standing and qualifications have been independently verified;
  • Receive Discounts on IAHA products (Nurses Notepads, Diaries, Homecare Communication);
  • Be part of the largest Professional Healthcare Assistant Body in Ireland;
  • Receive special offers, discounts and value-added services from chosen affinity partners;
  • FREE attendance at IAHA events, plus training at a reduced rate;
  • Access to the job board where you can find Healthcare and medical reception roles in Ireland.
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You will learn medical and pharmaceutical terminology, anatomical terms, business communication, project management skills, and advanced administration techniques. You’ll also gain proficiency in Xero, MS Excel, Word, and Outlook.
The course is divided into three components: Medical Reception, Medical Terminology, and a Diploma in Business Administration. Each component covers specific skills relevant to medical administration.
The course duration is 18 months with approximately 400 study hours. You can study at your own pace, typically completing one module per week.
Graduates can pursue roles such as Medical Receptionist, Medical Office Administrator, or Healthcare Assistant. The course prepares you for various positions within the medical and healthcare fields.
Yes, the course is recognised by several industry bodies including the International Association of Healthcare Assistants (IAHA), ICOES, and the APAI.
You will have unlimited tutor support via phone and email from experienced professionals, ensuring you receive guidance and assistance throughout the course.
The course costs €1,499. You can pay upfront and save, or choose a flexible payment plan starting from €25 per week.
Yes, upon successful completion, you will receive a free 12-month membership to the Irish Association of Healthcare Assistants (IAHA), which includes various benefits and networking opportunities.
Absolutely, the course is designed for flexibility, allowing you to study at your own pace while maintaining your full-time job.
The Career Academy is an internationally recognised online education provider with over 15 years of experience. Our courses are developed with industry experts to ensure you receive the most relevant and up-to-date training.
By completing this course, you will gain the necessary qualifications and skills to become a Medical Receptionist in Ireland, making you well-prepared for job opportunities in the medical administration field.