Diploma in Management and Team Leadership Course Guide

This course will provide an overview of general health and safety requirements in the workplace, including but not limited to how to ergonomically set up a computer workstation, how to manage common workplace health and safety hazards, and the purpose of a PCBU in relation to health and safety in the workplace.

This course will provide an overview of first aid and medical emergencies and solutions to health problems, including but not limited to DRSABCD, how to ensure the safety of yourself and others at the scene of an accident, how to do chest compressions as part of CPR, the two types of diabetic emergencies, as well as how to identify signs and symptoms of seizures and serious head injuries.

This course will provide an overview of the accounting equation and the basic principles underlying the double entry system of accounting. It will include but not be limited to the function and purpose of accounting and its key concepts, a look at the principal qualitative characteristics and their effect on financial statements, and the basic and expanded accounting equation and its connection to the double-entry method of accounting. 

This course will take a close look at the difference between the general journal and the general ledger, the chart of accounts, and fundamental rules in respect of when to debit or credit an account. It will include but not be limited to the definition and purpose of general journals, account categories, and how to prepare journal entries.   

This course will provide an introduction to the General Ledger and the Trial Balance, and will include the process of posting source journals to the general ledger, how to calculate closing balances of general ledger accounts, as well as the purpose of a trial balance and how to prepare one.   

This course will provide an introduction and overview of depreciation and will include but not be limited to the purpose of depreciation, how to calculate depreciation and the different calculation methods, as well as how to prepare journal entries using the straight-line method or the diminishing value method.  

This course will provide an introduction to cash basis and accruals basis accounting concepts, and will include but not be limited to the purpose of adjusting entries, the key adjusting entries that need to be made at the end of the financial year, and how to interpret and prepare the balance day adjustments for a range of adjusting entries.

This course will take a close look at the purpose of financial statements, and will include but not be limited to the Profit & Loss Statement and the Balance Sheet and how to prepare these statements, the purpose of inventory and the two common inventory systems, how to prepare journal entries, and how to calculate the year-end stock adjustment.  

This course will take a close look at the preparation of budgets, forecasts and cash flow management, including but not limited to the purpose of a budget and forecast, the importance and advantages of budgeting, how to prepare a budget and how to compare actual results with analyse variances as well as a look at the cash conversion cycle.

This course will take a close look at financial statement analysis, including but not limited to how to analyse trends, how to calculate ratios and how to analyse the results. 

This course will provide an introduction to leadership skills and attributes across various areas of daily life. It will include but not be limited to leadership goals important for the development of leadership skills, areas of becoming an effective leader and different types of leaders.

This course will provide an overview of the essential qualities of different types of leaders and the importance of various leadership qualities, including but not limited to attributes needed to accomplish leadership goals and cognitive barriers to successful leadership.

This course will take a look at leadership and how it relates to interpersonal relationships, including but not limited to the three basic components of behaviour, the importance of self-disclosure and assertiveness, and levels of disclosure for potential conflicts.

This course will provide an overview of communication skills and the various factors that affect the ability to communicate effectively. It will include but not be limited to a look at the various kinds of non-verbal communication, the methods for improving communication skills and listening feedback techniques.     

This course will provide an introduction to teamwork concepts and team-leading strategies, including but not limited to the types of problems that can arise from teamwork, team-leading strategies to overcome team problems and decision-making strategies used in team projects.

This course will provide an introduction to different kinds of thinking and how they apply to different situations. It will include but not be limited to lateral and systemic thinking and how they can be used to resolve problems, how perceptions form and the importance of self-assessment.

This course will provide an introduction to the role of managers in an organisation and effective communication methods, including but not limited to the key attributes of effective managers, how to undertake professional communication internal and external to the workplace and how to design a mission statement.

This course introduces different schools of thought regarding management and types of written orders used when implementing change. It will include but not be limited to the main schools of thought in Management studies and specific types of written orders when introducing change.

This course introduces different types of problem-solving techniques and when and how to apply them in a given situation. It will include but not be limited to step-by-step problem-solving techniques to potential management issues and supervisory scenarios.

This course will provide an introduction to how external influences can affect management styles, including but not limited to how a supervisor can affect the attitude of an employee and potential factors that may limit management ability.

This course will provide an introduction to key concepts in advertising for and interviewing potential employees. It will include but not be limited to how to create a job advertisement using key legislation and key concepts, how to develop interview questions and a look at when it is appropriate to develop staff training programs.

This course will provide an introduction to workplace procedures and how to create and implement basic guidelines. It will include but not be limited to how to design a workplace safety checklist, how to write a detailed job description specifically for a supervisor role and how to deal with a grievance.

This course will provide an overview of equity, ethics and morality and how they affect the workplace. It will include but not be limited to how to write a code of practice for an organisation and the importance of intellectual property rights in regards to maintaining ethical and equitable practices within an organisation.

This course will provide an introduction to the various ways perception, learning and prior experience influence human behaviour. It will include but not be limited to how people can form incorrect perceptions and a look at real world examples of common biases that can result in errors in decision making in the workplace.

This course will provide an overview of communication skills to improve the ability to effectively receive and transmit messages in the workplace, including but not limited to the main functions of communication and the importance of listening in an organisation.   

This course will provide an introduction to basic supervising practices for controlling business or department operations, including but not limited to the definition of Quality Assurance, Stock Control and Applying Standards, how to evaluate performance and projects, supervisor skills and how to analyse and solve potential problems in the work place using the formal problem-solving method.

This course will take a look at the essential processes in the recruitment of employees, including but not limited to the benefits of external and internal recruitment, how to create a job specification and how to create a set of interview questions.

This course will provide an overview of the key elements of planning and conducting effective staff Training, including but not limited to non-verbal communication channels, learning principles and how to produce a training program for new employees.

This course will provide an introduction to ways in which team processes can be used to improve performance and productivity, including but not limited to the key characteristics of an effective team, stages of team development, and tips for avoiding or reducing problems encountered at team meetings.

This course will take a look at various methods of establishing and maintaining discipline through positive means, such as reinforcement and increasing motivation. It will include but not be limited to possible barriers to successful problem-solving, discipline issues in the workplace and how to apply suitable disciplinary procedures.

This course will provide an introduction to strategies for reducing dissatisfaction and handling dissatisfaction when it arises, including but not limited to the six key steps of problem solving, common sources of demotivation in an organisation and key strategies to motivate an employee.

This course will provide an introduction to the importance of monitoring workplace processes and performance, and how to report your observations. It will include but not be limited to the different types of monitoring procedures, management strategies for problem-solving a workplace scenario and how to conduct a work study.