Certificate in Reception and Office Support

Build Reception and Office Support Skills for Real Workplaces

The Certificate in Reception and Office Support gives you practical skills for front desk and office support roles. You will learn common office procedures, professional communication, customer service, and customer relationship management. You will also build confidence with schedules, invoicing basics, and everyday tools like Microsoft Word and Excel.

  • Learn reception and admin essentials including organisation, workplace practices, and communication
  • Build strong customer service and customer relationship management skills
  • Develop confidence with scheduling, invoicing basics, Word, and Excel

Enrol today and build office support skills you can use straight away.

Investment: €749 + GST, or only €29 per week on a flexible payment plan
14-Day Money Back Guarantee

Duration

6 Months Access | ~140 hours

Learning Mode

100% online, study whenever suits you

Unlimited Support

Unlimited support during business hours

Qualification

Industry-accredited Certificate

No Exams

No exams, ever

GAIN AN INDUSTRY ACCREDITED QUALIFICATION & EARN MORE

This course is a good fit if:

✓ You want a practical introduction to office or reception work.

✓ You are returning to study after a break and want to build confidence in a structured way.

✓ You want to develop useful skills in business communication, customer service, scheduling, and office procedures.

✓ You want to build confidence using Microsoft Word, Excel, and everyday administrative tasks such as invoicing and cash management.

✓ You need flexible online study that fits around work, family, or daily life.

This course is best suited to learners who want to build strong foundations in reception and office support.

It is ideal for those who want to develop practical knowledge and confidence across customer service, administration, workplace organisation, and office systems in a clear and structured way.

This course is designed to help you build practical skills and confidence for real workplace settings.

What You'll Learn In This Course

Role of a Receptionist

Effective Business Communication

Introduction to Microsoft Word

Time Management, Ethics and Professionalism

Organise Schedules

Office Organisation and Procedures

Workplace Health and Safety

Customer Service Skills

Customer Relationship Management

Using Microsoft Excel

Dealing with Invoicing, Credit Policies and Cash Management

Potential Job Outcomes

Receptionist

Office Support Assistant

Administrative Clerk

Customer Service Administrator

Front Desk Coordinator

Office Junior

Client Services Assistant

General Administrator

Telephone Services Officer

Admin Assistant

Curious about how this course could expand your understanding?

GET THE ROLES YOU WANT
WHEN YOU WANT THEM

This course gives you the practical skills, qualifications, and confidence to really stand out in the job market

Our courses are accredited by recognised organisations including ICOES and the CPD Standards Office, giving you a qualification you can trust. The Career Academy is also a member of the International Approval & Recognition Council.

Industry-Accredited Recognised

Industry-Recognised & Accredited

We’re here to help every step of the way, offering round-the-clock support. Our career coaches will guide you with CV advice and interview preparation to achieve your goals.

247 Tutor Support Career Coaching

Unlimited Tutor Support & Career Coaching

You’ll have unlimited access to your course and will have tutors available to assist you during business hours. You’ll also receive career coaching, including CV help and interview preparation, to set you up for success in your job search.

247 Tutor Support Career Coaching

Unlimited Unlimited Access & Career Coaching

Connect with fellow professionals through industry events and access resources to propel your career forward.

Expand your Network

Expand your Network

Prepare for roles in business, healthcare, or Start your own venture with courses that build your administrative expertise.

Path to Certified Technician

Path to Career Success

Secure higher-paying administrative roles with our qualifications. Administrative professionals in Ireland earn between €28,000 and €45,000 annually, with experienced Office Managers earning over €50,000.

Advance Your Earnings

Advance Your Earnings

FLEXIBLE PAYMENT OPTIONS

Whether you prefer to pay upfront, weekly, fortnightly, or even monthly, we've got you covered. With our flexible payment options, you'll have the freedom to choose the payment frequency that works best for you. No matter your budget or schedule, we're here to make education affordable and accessible for you.

Pay Upfront

€749

Cost effective option

One-off up-front payment

14-day money back guarantee

MOST AFFORDABLE

Interest FREE Payment Plan

€29

PER WEEK

Budget friendly option with flexibility in payments

Pay weekly, fortnightly or monthly

No deposit, no credit check

Total Cost: €749

Receive a FREE student membership to theAssociation of Professional Administrators membership to the Association of in Ireland

Upon completion of this program you’ll receive a free 12-month membership to the Association of Professional Administrators in Ireland. This is an excellent opportunity to boost your career, and help your CV stand out from the rest.

Earn an Industry-Accredited Certificate

Upon successfully completing your course, you’ll be awarded a Certificate of Achievement from The Career Academy. This certificate not only recognises your hard work but also serves as an industry-accredited qualification that will help you stand out in the job market. Whether you’re aiming for a new job or looking to get promoted, this certificate will open doors to better career opportunities.

You're Ready to Start If...

If this sounds like you, you're ready to get started today.

You're Ready to Start If...

You want practical reception and office support skills you can use in real workplaces

You want to feel more confident with customer service, communication, and front desk systems

You want stronger skills in scheduling, office procedures, and day to day organisation

You want to improve your Microsoft Word and Excel skills for common admin tasks

You want flexible online study with clear structure and realistic expectations

You Don't Need...

Reception experience or a formal admin qualification

Perfect confidence speaking with customers from day one

To already know office systems or customer relationship management

To be confident with invoicing before you start

Fixed class times or pressure to rush

From only €29 per week | 10-day money back guarantee

Enrol Now

WHY THE CAREER ACADEMY?

At The Career Academy, we're more than an online course provider. With over 15 years of experience, we help more than 25,000 students find their path to success every year.

Here's why our students choose us:

Internationally Recognised Qualifications

Our partnerships with leading organisations ensure you receive the most up-to-date and relevant training.

Unlimited Tutor Support

You'll get real-time advice from industry experts, ready to guide you every step of the way.

Career Support Services

From CV reviews to interview preparation, we help you put your best foot forward in your job search.

Flexible Payment Options

Choose a payment plan that fits your budget, whether you prefer to pay upfront or in a manageable weekly payments starting at €29/week.

GET YOUR FREE COURSE GUIDE & CAREER ADVICE

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  • Get duration, qualification and module details
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HEAR FROM OUR SUCCESSFUL GRADUATES

95% of our graduates say their qualification improved their ability to get a new job or promotion